General Information
All orders are shipped from Shinjuku, Tokyo, Japan. Shipping rates are automatically calculated at checkout based on the destination and the size of your order.

International Shipping
For international orders, please allow approximately 15 days for delivery, depending on your location. While international shipping times may exceed domestic ones, we ensure your order is carefully packed and shipped in optimal conditions to reach you as quickly and safely as possible.

Order Tracking
Once your order has been dispatched, you will receive a tracking link via email to monitor its progress. Rest assured, your package is on its way, and if you have any concerns or questions, we are always available to assist.

Customs, Duties, and Fees
Please note that IDea Charms is not responsible for any customs duties, import taxes, or additional fees applied to international orders outside Japan. Import regulations vary by country, and it is the customer’s responsibility to be aware of their local customs laws. Any applicable fees will be calculated based on the total purchase amount, including shipping and handling. If these fees are not paid and the package is returned to us, we will no longer be responsible for the item. If desired, the customer may request reshipment at their expense. IDea Charms is not liable for any items held by customs for any reason.

Returns & Refunds
All sales with IDea Charms are final. We do not accept returns, exchanges.

Product Condition
IDea Charms specializes in second-hand and vintage products. As such, the condition and quality of items may vary slightly. We take great care in selecting items that are in excellent condition with minimal signs of wear. While we do our best to provide accurate product descriptions and approximate dimensions, please note that slight variations may occur.

For further inquiries about shipping, please feel free to contact us at contact@ideacharms.com.